Organizational Development

How do we help organizations develop? We offer time-tested products and services to assist in evaluating groups and the organization as a whole. We start with measurement to ensure that the issues are clearly defined and well understood. Then we develop programs to address the needs.

We provide organization development services in the following main areas:

Surveys

Facts have a way of defining the right problems and making solutions obvious. Yet many critical human resource and service decisions are made without the facts.

Organizations that keep the facts in front of them have a clear strategic advantage. They make decisions based on greater certainty.

Wilson Banwell can provide factual information about employee and customer perceptions, management practices, and overall organizational well being.

What makes our surveys different from our competitor's surveys? We carry out on-going research on the reliability, validity, and relevance of our survey tools.

Our surveys can be administered on-line or by paper-and-pencil. Contact us to find out more about the range of different surveys we provide.

Team Building

" Successful teams see themselves in a purposeful way, with a focus on achievement."

We offer team-building programs for intact teams like management and planning teams, project teams, committees and boards.

Our programs focus on the practical outcomes that these groups must achieve. Our clients tell us that " … the real value of teamwork is in achieving business results". It's not just about building good feelings among team members.

Our team-building programs focus on:

• making and managing change
• promoting the optimum application of group talent
• enhancing quality
• ensuring high performance

Board Governance Evaluation

Today, many Boards and their Directors are subject to an evaluation of their ability to govern themselves and the organization. In addition to the regulatory requirements under which many Boards work, all Boards must ensure that their ethics, behavior, roles, structures, and procedures, meet standards that protect the health of the corporation.

Wilson Banwell helps ensure that Boards are, in every respect, achieving their purpose. We establish a basis for Board and Director development with our measurement tools.

The development and application of Evaluation procedures and methods to suit each Board's particular requirements is the business of Wilson Banwell. We start with our established evaluation instruments and then modify in accordance with the Board's key criteria for success.

We produce a report that profiles the Board with respect to key success indicators.

System Design: Performance Appraisal & In-house Selection Programs

We are experts in designing human resource systems for:

• Performance appraisal
• Selection and hiring

We provide the up-front expertise to design the systems and to train your personnel in their use.

Our systems are competency based and linked to strategy ensuring their relevance. We consult with your staff to identify those competencies most critical to performance. These competencies become the foundation for both performance appraisal and selection and hiring systems.

For our performance appraisal systems, we work with your managers to establish rating scales for each competency that are easy to use and relevant to your organization. Once developed, your human resources staff will have reliable and defensible rating scales that can be used as a critical part of your organization's performance evaluation process.

For our selection systems, we use our expertise to select and/or construct assessment tools that measure each key competency. Once developed, your human resources staff will be able to carry out competency-based evaluations of future job candidates, using interviewing and testing to inform their decisions.