Trauma Link: Our Trauma Response Program
Our Trauma Assistance Services are a targeted, professional response to the growing awareness of the impact that workplace trauma and employee victimization can have on employees and the organization. Common events to which we respond include, but are not limited to:
- accidental death
- environmental disasters
- hostage taking
- robberies
- murder
- violence or attempted violence
- suicide
- terminal illness of a colleague
Why is professional trauma assistance important?
If not managed properly, traumatic situations can have life-altering consequences for your employees and can lead to the development of incapacitating symptoms that result in:
- increased absenteeism
- increased claims under insured benefit programs including weekly indemnity, long-term disability, and pharmaceuticals
- increased job site accidents
- reduced productivity, and
- low morale
The benefit of best-in-practice trauma assistance response is that it allows employees to address and resolve any negative effects the event may have triggered. This way you, the organization, and your employees are able to move forward.
About our Trauma Assistance Services
- our national network is flexible, accessible and can be deployed without delay
- our Critical Incident Intervention Specialists are trained in the leading evidence-based treatment model for traumatic events
- 24/7 access from anywhere in the world through our Client Services Centre
- strong case management and follow-up protocol
Why choose Wilson Banwell?
- Over two decades ago, we became the first Canadian EFAP provider to introduce trauma and victim assistance services
- Over the past five years, we have provided immediate support to over 2,000 critical incidents across Canada
- We are recognized across Canada for our expertise, integrity and professionalism
- After an extensive review of the marketplace, we were selected to provide our trauma assistance services to the Sommet des Ameriques (Quebec City), the G-Summit and the International Petroleum Conference (Alberta)
Our trauma assistance services have been successfully applied in many organizations in Canada and internationally. And we have a wealth of experience in all industries and carry on research to stay in the forefront of the industry. Whether you wish to design a trauma assistance strategy or require assistance with one, we can help.


