Fundamentals of Supervision
Are you a new supervisor and are you trying to learn the ropes quickly?
Do you manage or lead others and want to refresh your skill set and ensure that you are working efficiently and effectively?
This course presents the fundamentals of effective supervision: leading, communicating, and getting results. In the course you will learn:
- How effective are your supervisory skills?
- Are you a good communicator?
- How to change your leadership style to suit the person and the task
- When to direct, delegate, coach, and support
- The qualities of effective teams and how to assess your own team's performance
- Communication skills, including persuasive writing, presenting, and most important, listening.
- How to manage top performers and under-performers.
- Giving praise or negative feedback
- How to manage and sell 'change'
As well, for first-time supervisors, the course includes topics designed to help you get started on the right foot, including:
- Setting priorities
- Your first meeting
- Time management
- Stress management
- Supervising friends and former co-workers
Want to learn more?
Test your supervisory skills with this 25-question test from the course. Note: The test requires the Flash7 player to be installed (see sidebar "is your system ready" for details).
Ready to enroll?
See the sidebar for details or click here to enter the Members Area.
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